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Not every sale happens at checkout. Many of the most valuable ones start with a question someone has to answer.
SalesPeep sits alongside your store as the place where customer conversations, tasks and deals are tracked. You shape the stages and statuses around how your brand sells.
Log enquiries from your site, email or trade events and tag each one by source. Round Robin assignment shares new leads fairly so someone owns every conversation.
Track retailer and bulk orders through stages you define, from first enquiry to confirmed order. Share price lists and catalogues by secure link and see who opens them.
Use tasks and reminders for order-related jobs, and email sequences to follow up on enquiries that went quiet. Sequences stop automatically when the customer replies, so nobody gets an awkward extra email.
Your store already tracks orders. SalesPeep tracks the people and conversations behind them, so wholesale leads get answered, quiet enquiries get a second message and loyal buyers get recognised.
SalesPeep is the CRM that helps e-commerce teams stay organized, respond faster, and keep customers coming back — without adding another complicated tool to the stack.
SalesPeep does not have a built-in connection to store platforms. It works with Gmail and Outlook, has a Gmail Chrome extension, and you can talk to us about any other needs.
Your store handles checkout, but wholesale enquiries, custom orders and repeat buyers need real conversations. A CRM for e-commerce keeps those conversations, tasks and follow-ups organised in one place.
Yes. Set up your own deal stages and lead sources for wholesale or B2B accounts, and track them on their own pipeline view.
No. SalesPeep does not handle inventory, payments or invoicing. It focuses on leads, customers, deals and follow-ups.
Every email, note and task stays on the contact record. When someone from support picks up a customer, they can see the full history without asking around.
Your data is kept in its own separate, isolated workspace. Role-based permissions decide who can view, add or edit records, and activity logs record key changes.
You can begin with a few statuses and lead sources, connect your email and invite the team. Setup time depends on how detailed you want it, and we are happy to help.
Yes. There is a 14-day free trial with full access, and no credit card is required.
